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We are looking forward to the launch! Our goal is to make sure you are fully prepared and confident for your launch day. During our check in, we'll apply some final touches to your setup before the launch.

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✅ Our Agenda

Our goal for this session is to review all the final details together, confirm your setup, and ensure you are ready for a smooth and successful launch.

VoriOS

(If this was not covered during Back Office training due to time.)

• Adding new items and using the Auto-Fill feature.
• Scanning items to make quick price or info changes.
• 📚 Resources:
  • https://help.vori.com/articles/10120021-creating-a-product-on-the-vorios-app
  • https://help.vori.com/articles/10120836-editing-products-on-the-vorios-app

Team & User Access Confirmation

• Review the final list of Cashiers and Managers in the Back Office to ensure everyone has a PIN.
  • 📚Resources: https://help.vori.com/articles/8445503-setting-up-cashiers article.
• Confirm and set up any other staff members who need Back Office admin access.

Finalizing Your POS & Cash Settings

• Confirm your standard till starting amount, max cashback, and refund limits.

  • 📚Resources: https://help.vori.com/articles/9558033-till-settings

• Review and finalize the layout for your 16 POS Quick Action buttons.

  • We recommend organizing Quick Actions on the POS in the following order for ease of use:

    • Row 1: Grocery, Grocery Taxable
    • Row 2: Manual Items, Open Codes
    • Row 3: Department Menus
    • Row 4: Bottle Refund, Loyalty, Bag Charge Fee, Custom Discounts

  • 📚Resources: https://help.vori.com/customize-your-pos-with-quick-action-buttons-and-manual-items#What-are-Manual-Items

    

• Confirm we have your correct logo for the customer display and receipt.

Customer Marketing Data & System Verification

• We will review your imported Loyalty Member and House Accounts list for accuracy. *if applicable
  • 📚 Resources: https://help.vori.com/articles/10629974-house-accounts

Next Steps & Launch Readiness

• Confirm the plan for the post-launch Weights & Measures scale certification.
  • We handle this for you! We will schedule the state-required Weights and Measures technician to certify your scales. To avoid any launch day chaos, this visit is scheduled for the day after you go live. We will confirm the exact time with you.
• Quick discussion of POS training for your cashier team.
  • Let your cashiers know we'll be visiting for hands-on POS training. We recommend sharing our guide,📚https://help.vori.com/articles/8283601-pos-overview, with them beforehand for a great head start.